Privacy

Data Protection Act 1998 (DPA) EU General Data Protection Regulation 2018 GDPR


Antares Defence Systems Ltd is a registered company with the Information Commissioners Office


1. Policy Objective

To collect and use personal information fairly and transparently by proving access to personal data retained and providing greater choice and control over how that data is used, you agree that we may collect, store and use it 

(a) to perform our contractual obligations to you

(b) based on our legitimate interest for processing (i.e. for internal administrative purposes or for the detection or prevention of crime) 

or 

(c) based on your consent, which you may withdraw at any time.


2. What personal data is collected, how it’s retained and processed

Antares Defence Systems Ltd is responsible for data collection, manual processing, and the protection of personal information and will make information available to its data subjects (the individuals whom the data relates to) on request, so far as practicable or when legally obliged to do so.


3. What personal information is collected

Antares Defence Systems Ltd will collect and retain the following information:

• Company name
• Contact names
• Contact address
• Telephone number
• Contact email address
• Project-related information to provide products or services
• The industry sector


4. Request for Consent

The European Union General Data Regulation (GDPR), regulated by the Information Commissioners Office, sets a high standard for consent. Consent means offering people genuine choice and control over how organisations use data. Consent requires a positive opt-in and not any other method of consent by default.

Antares Defence Systems Ltd wants to keep its clients/customers informed of products and services. To do that, Antares Defence Systems Ltd needs to ask for your consent to process your contact information to communicate with you through both regular communication and marketing means.

If following consent, Antares Defence Systems Ltd does not contact you to promote its products or services for a period greater than twenty-four months, your consent will need to be re-sought.

You can request Antares Defence Systems Ltd to remove your personal data by withdrawing consent. You can withdraw consent in part or in full.


5. Who collects the personal information

On the subject’s permission, all Antares Defence Systems Ltd employees collect information detailed above as and when required.


6. How Antares Defence Systems Ltd collect information

To the extent permissible under applicable law, Antares Defence Systems Ltd collects information about you and any other party whose details you provide to us when you:

  1. Place an enquiry on our website, or contact Antares Defence Systems Ltd regarding our products and services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details; Complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, download information on our website or within our service;
  2. Interact with us using social media
  3. Provide your contact details to us when registering to use or accessing any websites, applications or services we make available or when you update those details;
  4. Contact us offline, for example, by telephone, SMS, Fax, Email or post
  5. Antares Defence Systems Ltd will also collect your information where you partially complete or abandon any information entered into our website or other online forms. Antares Defence Systems Ltd may use this information to contact you to remind you to complete any outstanding details.

Antares Defence Systems Ltd also collects information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information). We will ask for your permission before we do so.

If you intend to give Antares Defence Systems Ltd personal information about someone else, you are responsible for ensuring that you comply with any obligations and consents applicable to data protection laws. As required by applicable data protection laws, you must ensure that beforehand you have their explicit permission to do so and that you explain to them how Antares Defence Systems Ltd collect, use, disclose and retain their personal information or direct them to read our Privacy Policy.


7. How Antares Defence Systems Ltd use your information

To the extent permissible under applicable law, Antares Defence Systems Ltd uses your information to:

  • Provide any information and services that you have requested
  • Compare information for accuracy
  • Provide, maintain, protect and improve any products, services and information that you have requested from us
  • Manage and administer your use of services you have asked Antares Defence Systems Ltd to provide
  • Manage our relationship with you
  • Monitor, measure, improve and protect our content, website, applications and services to provide an enhanced user experience for you
  • Provide you with information that Antares Defence Systems Ltd is required to send you to comply with our regulatory or legal obligations
  • Detect, prevent, investigate or remediate crime, illegal or prohibited activities, or otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes)
  • Contact you to see if you would like to take part in any customer research Antares Defence Systems Ltd may undertake for example (feedback on your use of our products and services)
  • To monitor, and carry out statistical analysis and benchmarking, provided that in such circumstances, it is on an aggregated basis which will not be linked back to you
  • Deliver targeted advertising, marketing (including in-product messaging), or information to you which may be useful to you based on your use of our products and services
  • Check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to make sure the websites, applications or services are used in accordance with our agreements and to troubleshoot problems
  • Obtain information relating to any technical errors or other issues with our website, applications and services
  • Collect information about how you use the functions of the features of our website, applications and services
  • Gather statistical information about the operating system and environment from which you access our applications or services

Antares Defence Systems Ltd may monitor and record our communications with you, including emails and phone conversations. The information Antares Defence Systems Ltd collects may then be used for training and quality assurance, to record details about our website, applications, and services you engage with us, ask us about, and meet legal and regulatory obligations.


8. Your information and your rights

To view your personal information retained by Antares Defence Systems Ltd, you should contact us, and the information will be provided within one month of the request.

You are entitled to request any personal contact information be rectified if it is inaccurate or incomplete. Any request must be written and addressed to the Finance Director, Antares Defence Systems Ltd. A response will be provided within one month of receipt as long as the request is clear in the information being sought. Should further clarification be necessary, we will request this from you. Once Antares Defence Systems Ltd has a clear request, the one-month limit will commence.

The right to erasure does not provide an absolute ‘right to be forgotten’. You have a right to have personal data erased to prevent it from being processed when you withdraw consent. You can withdraw consent in part or in full. Please contact the Managing Director Antares Defence Systems Ltd to request to withdraw consent.


9. Who will your personal data be shared with

Antares Defence Systems Ltd will not share or impart personal information to any third party for processing, profiling, or any other use unless we have your consent or are legally obliged to do so.


10. How is my personal information protected:

Antares Defence Systems Ltd will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing, accidental loss, destruction or damage. 

Antares Defence Systems Ltd will do its best to protect your personal information but cannot guarantee the security of your data, which is transmitted to our website, applications or services or to other websites, applications and services via an internet or similar connection.


11. How long will my personal information be retained

Information is held for the duration of a business solvency until it ceases to trade or a request is made to withdraw consent in part or in full.

Antares Defence Systems Ltd reserves the right to terminate any agreement to support if any request of change or amendment to information limits impairs or prevents its ability to provide an appropriate and adequate standard of service using our existing systems and procedures going forward.


12. Changes to our privacy policy

Antares Defence Systems Ltd may change our Privacy Policy from time to time. However, we will not reduce your rights under the Privacy Policy. We will update this Privacy Policy on our website showing the effective date.


13. CCTV at Antares Defence Systems Ltd at Alton Road, Ross on Wye, Herefordshire HR9 5NB  

We record CCTV footage for building security. Senior Management are the only people with access to the CCTV footage. No other person will be granted access to any footage except lawful representation in the case of a breach of security to assist in identifying a perpetrator.

The Information Commissioners Office regulates the use of CCTV footage because it involves processing personal information and capturing and/or recording images of identifiable individuals. Because the Data Protection Act and GDPR cover CCTV, you have the right to see the information held about you, including CCTV images which give away information about you, such as your car number plate. If necessary, some areas will be obscured to secure the privacy of other individuals. A Subject Access Request will be required for consideration to view any footage and, if authorised, will be supplied on a DVD unencrypted and will therefore be required to be signed for and collected in person.

The Managing Director at Antares Defence Systems Ltd is responsible for CCTV footage, deciding what is recorded, how images should be used, and to whom they should be disclosed.


14. Statement of Transparency and fairness:

Antares Defence Systems Ltd regards the personal information collected when manually processed with a business purpose or purchasing history to be fair to retain and necessary for the specific action or business of marketing and promoting its product and services. The information is protected; it’s not shared with any third parties. It’s not used for automated processing or decision-making and is used in a way that people would reasonably expect.

It is assumed that collecting and retaining this basic information will cause no justified adverse effect on businesses or individuals concerned. Therefore, it is not likely to cause objection or complaint. In the event it does, please contact the Managing Director, who will exercise your right to withdraw consent. In circumstances you deem appropriate, you can exercise your right to lodge a complaint with the Information Commissioner’s Office.

1st March 2023